Shipping and Delivery

Effective on the site launch date, to be announced. Here is where we deliver, what shipping costs and what happens if your order is delayed.

Where we ship

We ship to the contiguous United States only. We do not ship to Alaska, Hawaii, US territories, APO/FPO addresses and PO boxes.

Build and handling time

Pre-order. Estimated shipping date to be announced. The confirmed estimate will cover build and dispatch, not carrier transit time or a guaranteed delivery date.

Any future in-stock products have a handling time of 2 business days.

Flat-rate shipping

Shipping is paid at checkout, separately from the product price and applicable tax.

HL-1 Dev Kit: $25.
HL-1 Dev Kit+: $30.
HL-1 Complete: $35.

We use UPS Ground. USPS Priority Mail may be used for kit configurations.

Signature, insurance and tracking

HL-1 Complete ships insured and requires a signature on delivery. These requirements apply to Complete only. Your shipping email includes tracking and, for Complete, a signature-required notice.

If shipping is delayed

If we cannot ship within the stated window, we will notify you, provide an updated estimate and explain your options to agree to a delay or cancel for a full refund. Where express consent is required, we will not treat silence as agreement. You may cancel at any time before shipment.

Address changes and delivery problems

Contact support@wafidyne.com as soon as possible if your address needs changing. We can change the delivery address before shipment, subject to the delivery restrictions above.

Keep the packaging and report transit damage or a unit that does not work on arrival within 7 days of delivery. Include your order number and a photo or short video of the damage or issue. This prompt-reporting request does not remove the 30-day defective-item remedies or one-year warranty. See our returns and refunds policy.