Orders and Cancellations

Effective on the site launch date, to be announced. Order and cancellation information for all HL-1 configurations.

Preorder availability

Pre-order. Estimated shipping date to be announced. See our preorder conditions for the current status. Carrier transit time follows dispatch.

When you are charged

Preorders are paid in full at checkout. Your product price, shipping and applicable tax will be shown before payment.

Cancel before shipment

You may cancel for a full refund at any point before shipment. Email support@wafidyne.com with your order number. Cancellation refunds go back to the original payment method.

Delays

If we cannot meet the stated shipping window, we will notify you and explain your options to consent to a revised date or cancel for a full refund. We will obtain express consent where required.

Related policies

Read our terms of sale, shipping policy, returns and refunds policy and HL-1 Limited Warranty.