Privacy Policy

Effective on the site launch date, to be announced. How Wafi Intelligence LLC, doing business as Wafidyne, handles information collected through this store.

This draft is awaiting attorney review before public launch, including review of which privacy laws apply to the business.

Who we are

Wafidyne is the hardware brand of Wafi Intelligence LLC, a California limited liability company. The company operates this website and is the seller of record. Privacy requests and questions go to support@wafidyne.com.

Information we collect

  • Orders: name, shipping and billing addresses, email, phone number and products ordered, collected through Shopify checkout.
  • Payments: payment details are processed by Shopify Payments and supported payment methods. We do not see or store your full card number.
  • Support: messages, contact and order details, plus photos or videos you choose to send by email. The website support form does not accept file uploads.
  • Waitlist: your email address and, optionally, configuration of interest and whether you own a Jetson Orin Nano. When signup is connected, Resend stores these details plus the consent time, form version and signup source for launch and product updates. Waitlist records are not stored in Shopify.
  • Technical information: hosting and security logs can include IP address, browser type and requested pages. Shopify provides built-in store and checkout analytics.
  • Cart identifier: the storefront saves a Shopify cart identifier in local storage to restore your cart. It links to your cart, so do not share it. Payment details are not stored there.

How we use information

We use information to process and ship orders, send order and delivery updates, provide support, handle cancellations, returns and warranty claims, keep accounting records and prevent fraud. If you subscribe, we use waitlist information only for launch and product updates. Every update email includes an unsubscribe link.

Service providers and sharing

  • Shopify: checkout, order records, built-in analytics, order confirmations and shipping notices. Shopify Enhanced Services and Network Intelligence remain disabled. Shopify Email is not used for the waitlist. See Shopify's privacy policy.
  • Resend: sends website support requests to our receiving inbox and stores waitlist contacts, optional answers, consent records and email preferences. Product updates are sent through Resend Broadcasts with unsubscribe controls when enabled. See Resend's privacy policy.
  • Payment processors: Shopify Payments and any supported payment method you select at checkout.
  • Carriers: UPS Ground, and USPS Priority Mail where used for kit deliveries, receive information needed to deliver your order.
  • Hosting, inbound email forwarding and business email providers: process website requests and support communications needed to run the store. Email to support@wafidyne.com is forwarded to our receiving business inbox. We use no third-party helpdesk or advertising pixels.
  • Professional advisers and authorities: where needed for accounting, legal obligations or lawful requests.

We do not sell personal information or share it for cross-context behavioral advertising. Waitlist details are not sold or shared for another company's marketing; Resend processes the list and update emails on our behalf.

Cookies, local storage and tracking

This headless storefront does not install advertising pixels or separate third-party analytics libraries. Shopify's hosted checkout uses cookies and similar technologies for checkout, security and its enabled services. Their operation depends on the store's customer-privacy settings. The storefront uses local storage for the cart identifier described above.

The signup and support forms call our own server, which connects to Resend. No Resend browser tracking script is installed. Marketing email open and click tracking is not intended to be enabled; email links still include the controls needed to manage subscriptions.

We do not use cross-site advertising tracking, and this storefront does not change its behavior in response to legacy Do Not Track signals. We will review consent and opt-out requirements before enabling nonessential tracking.

Your requests and email choices

Email support@wafidyne.com to request access, correction or deletion of your information, or use the unsubscribe link in an update email to leave the waitlist. We verify requests using appropriate information, such as the order or subscription email, and respond within the time required by applicable law. Records needed for legal or accounting obligations may need to be retained.

Retention

Order and accounting records are retained for 7 years. Support correspondence is retained while needed to handle the request and related obligations. Waitlist information is retained while subscribed, subject to minimal records needed to honor unsubscribe requests. Hosting-log retention depends on the hosting configuration and remains part of the pre-launch review.

Children

The store is intended for adults. You must be at least 18 to place an order. We do not knowingly collect personal information from children under 13; contact us if you believe a child has provided information.

California residents

California residents may have additional rights under applicable privacy laws, including rights to know, correct or delete personal information. Applicability depends on the law and the business's actual activities. This policy does not limit those rights. The legal-applicability language is subject to attorney review before publication.

Changes and contact

We publish material changes here with an updated effective date and provide any additional notices required by law. Contact Wafi Intelligence LLC at support@wafidyne.com. Public mailing address: Wafidyne, 11024 Balboa Blvd #1821, Granada Hills, CA 91344. See our legal notice.